Privacy Policy
Thank you for using INSYDOR (referred to as "we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your personal and non-personal information when you access our website, use our Chrome extension, or otherwise utilise our related services (collectively, the "Service").
By accessing or using the Service, you signify your acceptance of this Privacy Policy. If you do not agree with any of the practices described in this policy, please do not use the Service.
1. Information We Collect
1.1 Personal Data
We collect the following categories of personal information from you:
- • Email Address: We collect your email address in order to create and manage your account, send you important service-related and account notifications, and facilitate effective communication with you.
- • Account Information: We collect information associated with your account to deliver a personalised service experience.
- • Payment Information: We collect payment details to securely process your subscription fees. Please note that we do not store your payment information on our servers. All payments are processed by a trusted third-party payment processor.
- • Product Data: We collect publicly available information from Takealot product pages that you view, in order to provide data analysis and generate market insights.
1.2 Non-Personal Data
We may use cookies and similar tracking technologies to collect non-personal information, including your IP address, browser type, device information, and browsing behaviour. This information helps us improve your browsing experience, analyse usage trends, and enhance our Service. You may manage or disable cookies through your browser settings at any time.
1.3 Chrome Extension Data
Our Chrome extension accesses publicly available information on Takealot product pages in order to provide you with analytical insights. This data is collected only while you are logged into your account and actively using the extension. The extension does not track your general browsing activity outside of Takealot product pages.
2. Purposes of Data Collection
We collect and use your personal data for the following purposes:
- Creating and managing your user account
- Processing your subscription payments
- Delivering product analysis and market insight services
- Generating reports and analyses on products you follow
- Improving our Service and overall user experience
- Providing customer support and responding to inquiries
- Complying with applicable legal and regulatory obligations
3. Data Sharing
We do not share your personal data with any third parties except as necessary to provide the Service (for example, sharing information with our payment processor to facilitate transactions). We do not sell, trade, or rent your personal information to others.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Service to you and to satisfy any legal, accounting, or reporting obligations. If you request the closure of your account, we may retain certain information as required by law or for legitimate business purposes.
5. Your Rights
Depending on your jurisdiction, you may have certain rights with respect to your personal information, including:
- • The right to access the personal information we hold about you
- • The right to request correction of inaccurate or incomplete information
- • The right to request deletion of your personal information
- • The right to object to or restrict the processing of your information
- • The right to data portability
To exercise any of these rights, please contact us at support@insydor.com.
6. Children's Privacy
INSYDOR is not directed at, and does not knowingly collect personal information from, children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the email address provided below.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Last Updated" date at the top of the page will be revised accordingly. If we make material changes, we may notify you by email.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- • Email: support@insydor.com
By using INSYDOR, you agree to the terms of this Privacy Policy.